Organizational Background Of Operations And Process...

1.0 Introduction Operations and process management is the backbone of organisations designed to run operational needs, goods and services. Although organisations conduct planning and organisation to operate smoothly, issues arise. This report analyses issues WorkCover Queensland faces with customer relationship management (CRM), focusing on enterprise resource planning (ERP) and how technologies help and hinder the organisation. The report considers capacity management, and terminologies will be defined in line with the organisational background, identified issue, organisation structure and relationship to the issue, issue analysis, and potential improvements and costs. 1.1 Operations and Process Management Defined Operations and process management can be defined as the business functions that work together to manage the creation of organisational goods and services, and involves planning, coordination, organisation and control of all resources including material, technology and people to produce an organisation’s goods and services (Slacks et al 2012, pp. 4-5). 2.0 Organisational Background According to the Corporate Plan 2014-2018 (WorkCover Queensland 2014, p. 1), WorkCover Queensland operates within Queensland, Australia, providing workers and employers with workers’ compensation insurance services. The organisation is government owned and operates under the Workers’ Compensation and Rehabilitation Act 2003. With the vision to provide the best possible benefits andShow MoreRelatedCurrent Rate Of Technological Advancement And The Growth Of Global Competition1300 Words   |  6 Pagesaffecting almost every organization today, regardless of size, market, focus, and so on (Jaros, 2010). Change is a process of transitioning from one approach to another (Parsley Corrigan, 1994) and can be involved because of people’s attitudes and behavior (Goodwyn, 1996). Change is difficult to conceive and implement because it involves people issues (Carnall, 2003). Change management employs formal processes to address the resistance of the organization and stakeholders (Benvenuti, 2011). LeadershipRead MoreCase Study Of Wells Fargo s Business Process Management974 Words   |  4 Pagesbusiness process must be created by using different types of IT(information technology) to cope with challenge in the market for a business .The first part of this article illustrate the definition of the business process to explain how IT can enhance it. Then we will introduce the successful case of Wells Fargo s business process management to show the important role of IT tools in strengthening business processes. Finally we concluded by indicating the limitations of the business process to considerRead MoreDiversity Management Strategies913 Words   |  4 PagesDiversity management strategies IBM diversity management within the work place As explained by John (2011) IBM is the one of the biggest multinational company they are hires more than 400,000 employees over 200 countries. They recruit scientists, sales professionals, consultants and engineers. Even in the department level there are various background peoples working together for achieve common goal. So the managing several background employees are very important to increase productivity and teamRead MoreDunkin Donuts : Effective Management Skills1604 Words   |  7 Pages Dunkin Donuts Locations Introduction Being the manager of any given organization (Effective management skills) such as a business comes with many responsibilities and associated challenges and thus the right skills are required for any person to take up such a responsibility, so as to be in a position to carry out tasks such as managing and controlling the task force as well as acquiring new labor force into the organization. In order for the manager to be effective, he or she needs to have theRead MoreCase Workbrain1709 Words   |  7 PagesWorkbrain management currently prefers generalists rather than specialized employees. A key resource for Workbrain is the technical, industrial, and managerial experience possessed by the executives. Traditionally companies require five basic parts to perform key subsystem functions: top management, middle management, and technical core, with the technical and administrative support staff facilitating the operation of the company (See Appendix 1). In Workbrain’s scenario, the top management and technicalRead MoreSupply Chain Strategy Of Toyota946 Words   |  4 Pages Supply Chain Strategy of Toyota Background Founded by Kiichiro Toyoda in 1937, Toyota is one of the largest automotive manufacturers in the world with its headquarters in Toyota, Aichi. The firm operates in over 170 nations and regions across the globe. The company has a personnel base of over 330,000 worldwide (Toyota 9). Toyota’s vision is to be the most respected and admired corporation. Besides, the organization’s mission entails offering exceptional automotive products and services to itsRead MoreEssay on Donna Dubinsky at Apple1171 Words   |  5 PagesDonna Dubinsky at Apple Computer. As you will find in this paper, Donna’s case highlights key issues in organizational strategic direction and hierarchical structure; it illustrates power and influence, and the emotional effects of change. Donna Dubinsky was a motivated and hardworking employee but also an elite, who had been accustomed to sole responsibility of the decision-making process in the distribution system. Though she consulted with people but her circle of influence did not extend beyondRead MoreWorld s Most Fastest Growing Economy With Top Exporting Companies And Huge Amount Of Foreign Investments1673 Words   |  7 Pagesoperate and the necessary global management skills to gain success. NEWS LINK- http://www.bbc.com/news/business-29870588 Understanding Global Challenges Most of the counties have national manufacturing strategies to compact the slow growth in economy. Manufactures must understand the obstacles and challenges they face, understand their jobs to fit into larger organizational objectives (Kazmer 2014). Global challenges for the managers is to understand the process of suppliers and getting their feedbackRead MoreExamples Of Military Leadership1621 Words   |  7 Pagesarticulating policies; guiding and leading the change process; and evaluating organizational effectiveness as a military organizational leader. Accomplished measurable results, while leading small teams of seven to over 530 personnel in a dynamic, fast-paced environment. Possess a comprehensive background in Managing Multiple Projects, Customer Service and Communication derived from conducting domestic, geographically disperse and global operations in 8 Countries spanning 3 Continents. Managed riskRead MoreLiterature Review On Diversity Management Essay1489 Words   |  6 Pages 1.0. Background In many countries, diversity management has evolved as an important aspect taken into consideration by many organizations. This is mainly due to the migration of expatriates, globalization and initiatives taken for fairness, equal opportunity and social justice(Rainey2, 2014). In last few decades, the entire world and organizations has faced a significant increase in the demographic diversity of the workplace. Many policies have been formulated by the organizations all over the world

Social Capital And Individuals With Disabilities Essay

Social Capital Individuals with Mental Disabilities Student: Cladise Slaughter Walden University Dr. Harriet Meek - HUMN 6150 I. Abstract II. CQL Empowering Social Change III. Social Capital Culture IV. The Importance of Social Capital in the Lives of Individuals with Disabilities V. Cultivating Social Capital VI. Support Networks for Individuals with Disabilities VII. Fostering Change in Social Capital VIII. Conclusion Abstract Social capital is essential to the growth and development of all individuals, however; as it pertains to individuals with disabilities this social connection is invaluable. Social capital is vital in the fostering of community and social ties. In an attempt to develop the necessary interpersonal skills for individuals with intellectual disabilities, whom are living within the confines of an institution or group home setting; this is an essential part of the human services profession. How can agencies assist in improving their lives as a whole? Assessing the benefits of differences and embracing commonalties as the paradigm of growth is a necessary step in the right direction. The role of human service providers is to disseminate information in tandem with enabling individuals with disabilities build a strong social bond with others outside as well as inside their culture. According to research, people in some areas have much stronger mental health than people inShow MoreR elatedSocial Capital And Its Impact On The Healthcare Sector1396 Words   |  6 Pagesparticularly in older people, which may leads to social isolation. Social capital approach may correct social isolation as it is directly associated with quality of life. Social capital has become important approach in public health within last few decades. Social capital is defined as â€Å"collective feature of social structures, such as levels of interpersonal trust and norms of reciprocity and mutual aid, that arise from social networks, act as resources for individuals, and facilitate collective action†(ColemanRead MoreThe Effects Of Hearing On Children With Disabilities1453 Words   |  6 Pageswith Disabilities Act, individuals with disabilities include those who have impairments that substantially limit a major life activity, have a history or record of a substantially limiting impairment, or are regarded as having a disability. Deaf people are limited in some functions because of an impairment of hearing. The Center for Disease Control and Prevention (CDC) reports â€Å"deaf† individuals do not hear well enough to rely on their hearing to process speech and language; some individuals withRead MoreConversations about Disability Essay1367 Words   |  6 PagesConversations about Disability Introduction In this essay I would like to discuss the definition of disability with focus on medical, economic and socio –political models, evolution, and history of disability care, disability rights movements, marginalisation, oppression and barriers and strategies to dismantle barriers .I will illustrate these with the clear understanding of the concepts illustrated by Simi Linton, Colin Barnes and Lennard Davis. If you look at the evolution of disability –the peopleRead MoreEconomic Development Patterns Of Employment And Retirement915 Words   |  4 Pagesthe government play in this process, if any? Societal aging may possibly affect economic development patterns of employment and retirement, the way individuals and families operate, the capabilities of governments and communities to offer sufficient resources for the elderly population, and the commonness of chronic disease and disability. The social, economic, and demographic deviations that the United States is undergoing at the population level may perhaps have far-reaching outcomes on one’s physicalRead More Inclusion Special Ed Essay675 Words   |  3 Pagesstudents, teachers, and support staff. The federal Individuals with Disabilities Education Act (IDEA) and its 1997 amendments make it clear that schools have a duty to educate children with disabilities in general education classrooms. These federal regulations include rulings that guide the regulation. The IDEA requires that children with disabilities be educated in regular education classrooms unless the nature and severity of the disability is such that educ ation in the regular classes with theRead MoreSOcial and Economic Development: Inclusion and Inclusive Education1133 Words   |  5 Pages INCLUSION: A BIRTHRIGHT Education is the most important factor in any country’s social and economic development. It builds human capital by producing informed and productive citizens. Education creates opportunities for marginalized and socioeconomically disadvantaged communities to become better adjusted and productive citizens. People with disabilities are still at a severe disadvantage in terms of accessing education in many parts of the world, especially in Pakistan. World Health OrganizationRead MoreThe Way Lgbtq Status, Disabilities, And Gender Affect Development1334 Words   |  6 PagesIn this essay, I will be looking at the way LGBTQ status, Disabilities, and Gender affect development. Depending on the culture there can be many ways in which development is affected. Each culture’s view on the previously mentioned areas will determine what happens next. Keep in mind the ways different cultures view these things will have an impact on SES, Education opportunities, and access to Medical care and these can all further impact general health and development at any stage of life.Read MoreNational Mass Transportation Act Of 19641223 Words   |  5 Pagesagencies that provide transportation assistance are The Enhanced Mobility of Seniors and Individuals with Disabilities and The Formula Grants for Rural Areas grant programs—Section 5310 and Section 5311, respectively. Both programs provide capital and operating funding, and are generally distributed to state-level Departments of Transportation. These and many other Federal transit programs require a 20% match for capital or mobility management costs, and a 50% match toward operating costs (FTA, 2016). WhileRead MoreThe Death Penalty Is An Act Of Justice1217 Words   |  5 Pages(Death Penalty Information Center). Opponents have also argued that the death penalty discriminates against those with mental disabilities. Mental illness can be defined in many different ways, however, it is generally explained as: Any of various conditions characterized by impairment of an individual s normal cognitive, emotional, or behavioral functioning, and caused by social, psychological, biochemical, genetic, or other factors, such as infection or head trauma (Death Penalty Information Center)Read MoreEssay about The Effect of Environmental Factors on Learning 1493 Words   |  6 Pagesmental well being. From the moment of entering the word to the moment we scientifically cease existing human beings are constantly learning how to cope,coexist, and be productive with the state of their environment. The environment’s both physical and social conditions significantly impacts the life of its inhabitants . The physical environment however can impact the learning capabilities of a person from the fourth week into a pregnancy, as it is at this stage where the human brain begins to develop

Childhood Obesity A Worldwide Health Issue - 921 Words

Childhood Obesity Obesity is known to be a worldwide health issue, with the greatest concentrations of obese individuals in developed countries. In the past years it has been well documented that obesity has increased in both adults and children, and an increase is still expected. The Center for Disease Control and Prevention (CDC) program defines obesity in adults as a BMI of 30 or greater. Children are considered obese when they are above 95% of the normal weight of children with the same age and height. More than one third of U.S adults are considered obese and an increase in childhood obesity has been identified. With the removal of physical education in schools, increase sedentary lifestyles and increase in excess empty calorie intake, childhood obesity is only expected to increase. Research shows that childhood obesity is a major predictor for cardiovascular disease and premature mortality in adulthood (Batty, Calvin, Brett, Cukic, Deary, 2015). Obesity impacts all major organs and is a driver to many chronic diseases, including high blood pressure, and high cholesterol levels (Raj, 2012). â€Å"†¦overweight and obesity in childhood and adolescence were associated with increased risk of both premature mortality and adult morbidity, particularly cardio-metabolic morbidity (Reilly Kelly, 2011). Therefore, it is important that childhood obesity be taken serious. The causes of childhood obesity have been identified as dietary factors, genetic factors, decrease in physicalShow MoreRelatedInferential Statistics Essay560 Words   |  3 PagesThis study will focus on the issue of obesity among people. Obesity is one of the prominent issues that the society is facing due to the insufficient information that people have regarding the amount of food intake as well as how people ought to balance their diet. It seems that the problem of obesity is not only experienced in one country but in different countries and this does not only choose certain gender and age but a person who suffers obesity could be an adult or a child, female or male. Read MoreChildhood Obesity: A Gowing Problem Around the World649 Words   |  3 PagesObesity is a growing problem all around the world for far too many children. Obesity means a person has too much body fat. Body fat is measured by a person’s body mass index. When one is measuring a person’s body ma ss index, they are finding their height and body weight then comparing it to the recommendations made by doctors for each age and gender. After doctors calculate it, they then find a percentile rank to determine present and future health issues. Around the world, childhood obesity hasRead MoreThe Documentary Fed Up Essay1224 Words   |  5 Pagesunpredictable times in which meals were not guaranteed. Now in the 21st century, data suggests, as mentioned in Fed Up, that there will be more deaths caused directly or indirectly by obesity than by starvation. The documentary Fed Up focuses on the terrifying issue that plagues the United States and the world: obesity. It delves into the components that contribute to this menacing epidemic that only continues to get worse. The documentary builds on the stories of four young American children fromRead MoreFighting the Obesity Epidemic in the UK912 Words   |  4 PagesPublic health aims prevention of health problems before they occur and mainly focuses on population rather than individual (Thorbory, 2009). It also helps to improve the health and well being of individuals, communities and the wider population and prevent from mortality and disability (Nursing Times.net, 2013). Prevention such as immunisation and screening, Protection such as safety and protection from abuse and promotion such as health education are the three main approaches of public health (RCNRead MoreObesity Is The Type Of Disease That Is Infectious1248 Words   |  5 PagesObesity may not be the type of disease that is infectious. However, it has reached heights of epidemic proportions and poses a public health challenge, not only in Australia but globally. This disease has attained substantial awareness as a major health hazard and can be defined as an unhealthy excess of body fat at which can lead to an increased risk of medical illnesses and also may result in mortality, (Kitzinger Karle, 2013). Since the 1980’s the prevalence of obe sity has almost tripled andRead MoreChildhood Obesity : A Major Health Issue1731 Words   |  7 Pages Abstract Childhood obesity is a major health issue nationwide and globally. This has been going on for many years and childhood obesity has increased tremendously. The main problem is the difference between calorie ingestion and calories consumed. Other influences (hereditary, developmental, and environmental) can also affect obese children. Physical, emotional, and public health issues causes pain and suffering for many children. The process of obesity growth is not completely understoodRead MoreChildhood Obesity And Its Effects Essay1049 Words   |  5 PagesChildhood obesity is at an all-time high in the United States and should be a major concern for the nation. With childhood obesity steadily rising, it is imperative that actions be implemented to offset this trend. Childhood obesity places children at a significantly higher risk for a multitude of physical and psychological health concerns. It is important to understand the actions that have been set in motion that attempt to resolve this issue. Additionally, it should be determined if these actionsRead MoreObesity : Obesity And Obesity1334 Words   |  6 PagesHealth Factors Related to Obesity in Adolescence Childhood obesity is a worldwide epidemic that has increased dramatically over the past few years. There are many reasons this could be and research shows that as cultures are developing kids are spending more time indoors than being active outside. Technology is becoming so advanced that people are now able to play sports right from the comfort of his or her living room couch. Although these technological advancements are quite outstanding and hasRead MoreChildhood Obesity : How Has This Become A Problem1218 Words   |  5 PagesChildhood Obesity: How Has This Become a Problem and What Can Be Done to Fix it? Childhood obesity is affecting 1 out 3 kids in our society. These children are being classified as being obese or overweight. Obesity has gained recognition as an important worldwide public problem and in the U.S., appears to be overtaking tobacco use as the number one cause of preventable death (Dennison, B. A., Edmunds, L. S., Stratton, H. H., Pruzek, R. M. (2006). This is the first time we have ever seen our childrenRead MoreObesity : An Epidemic That Affects Individuals Worldwide839 Words   |  4 PagesObesity is an epidemic that affects individuals worldwide. Unfortunately, more children are facing issues with obesity than ever before, leading to major health issues including diabetes, hypertension, and elevated cholesterol. The CDC website defines childhood obesity as a â€Å"BMI (body mass index) at or above the 95th percentile for children and teens of the same age and sex†(Defining Childhood Obesity, 2015, p. 1). It is important that parents understand that how the health of their child can affect

Multimedia Trends Of Cyber Journalism - 2237 Words

Multimedia Trends in Cyber Journalism Multimedia can be defined as the media in which spatial data like text, image and sound are merged with temporal data ( voice and video ), by means of a unifying objects- the computer. A much broader one with the accent on the transformation of the media could be suggested. In this light, the multimedia revolution is seen to result from the development of the following three types of media: 1) Computer : thanks to high – level language such as Hyper talk, Lingo and Java, multimedia producers no longer need to be computer experts to created documents which combine text, sound and image on a compact disc-read only memory (CD-ROM), CD-Interactive (CD-I), Digital Versatile Disc (DVD) or the internet. 2) Digital video: television is moving towards interactive television and video on demand, offered by cable distribution networks. 3) Network superhighways carrying internet traffic and the information of the future ,on which all kinds of interactive services such as electronic mail, voice telephony and videoconferencing, electronic commerce are already flourishing, and soon, perhaps, television on demand. Multimedia can be said to be a result of the convergence of several ‘traditional’ industries, mainly computer science and communication, and the’ content’ industries, such as the audio visual, publishing, sound recording and media industries. Businesses in these different sectors are merging or formingShow MoreRelatedCyber Journalism : Online Technologies Essay2136 Words   |  9 PagesMadhavi Marasini MJMC 2 CYBER JOURNALISM: Online Technologies The twentieth century has witnessed an unprecedented revolution in the field of information and communication technologies. The accelerated development of computers, the internet and wireless communication have had a profound impact on the economic and social relations of the whole world. The explosion of the new ICTs are bringing down, day after day, the barriers of space and time, as these technologies enter into the many aspectsRead MoreThe Media And Its Impact On The Economy And Society Operates2455 Words   |  10 PagesJournalism is a form of writing that informs public about things that already happened in our life. It is a practice of examining and reporting issues, events and trends to the media such as print and broadcast media. It is not only presenting the news of the day of a city or a country, but telling meaningful stories about what is new or is happening around us, understanding it and explaining it to others (Michael et al., 2012). The people who write journalism, gather news and information for massRead MoreHistorical Evolution and Development of the Various Mass Media970 Words   |  4 Pagesextremely popular. Electronic media is a form of media that uses electronics or electromechanical energy in order for its viewer to receive the content. Electronic media sources most commonly used by most people are audio and video recordings, multimedia and slide presentations, disk, and online content. The newest and most common form of electric media is in the form of digital media. The rise in electronic media can be dated back to the 1960’s. In 1968, the U.S. Department of Defense created aRead MoreDell Company Analysis for E-Marketing12709 Words   |  51 Pages3.3 Brand Position†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦12 3.4 Offline versus Online Customers †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦..13 Chapter 4: WEBSITE ANALYSIS†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦..14 4.1Currency†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦..14 4.2 Content Including Multimedia and User Engagement Opportunities†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦15 4.3 Usability, Navigation, Access†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦....16 4.4 Other Company Owned Sites†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.17 IV Chapter 5: BUSINESS MODEL†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦18 5.1 Specific

Strategic Management International Logistics

Question: Discuss about the Strategic Managementfor International Logistics. Answer: Introduction The aim of this paper is to prepare report on the journey of Amazon in becoming a partner in International Logistics. Amazon is one of the largest online retailers in the world headquartered in the US (Amazon.in, 2017). Amazon is globally widespread and the existing operational efficiencies, supplier services and technological capabilities ensure faster delivery of its products at minimal cost. Amazon uses the latest technology to simplify its logistic and delivery experience (Fernie Sparks, 2015). Background Supply chain plays a vital role as it optimizes both speed and efficiency. This paper attempts to determine the role of logistics operator in which the trucks or rail pick up freight to travel across the land (Amazon.in, 2017). The factors such as shorter product lifecycle, continuous technical advancement and other factors contribute to development of logistics. The logistics and supply chain management has evolved significantly and there is a need of high coordination among the various functions of the organization (Drake, 2012). The main factors determining the choice of incoterms are necessary as the speed, cost, reliability, convenience, distance and others are important. The export sales contract must have essential elements as it is used for international sale of certain products. Building a successful 3PL or Third-Party Logistics Provider is necessary as it will ensure continuous improvements are made to the logistics process (Fernie Sparks, 2015). Discussion To become a partner in International Logistics, the supply chain must be essentially defined. As seen in the case of Amazon, they have focused on the logistics of distribution from the very beginning. It has taken years and significant investment to reduce the delivery time of its products. Amazon has taken sufficient time to become a global logistics operator (Amazon.in, 2017). They maximize efficient using technological capabilities, operational efficiencies and supplier services to optimize logistics on a global scale. Amazon follows a push-pull strategy where the inventory is held in a push strategy and shipment of orders is done in a pull strategy. The customer segments are divided and price differentiation strategy is followed. If the customers wish to avail faster delivery, they have the option of paying more to reduce lead time (Bowersox, 2013). Amazon has transformed from a small online bookseller to one of the top online retailers in the global market. Amazon is not just a retailer and distributor, but it also deals in manufacturing products to sell products at a lesser price than the competitors. Amazon assumes that the growth in cross-border e-Commerce volumes shall boost the Amazon logistics (Amazon.in, 2017). Amazon automates the processes of shipping paperwork that further reduces cost and increases convenience (Fernie Sparks, 2015). The delivery system offers faster mode of transport for perishable goods. The system is punctual and highly reliable (Drake, 2012). Summary and Conclusion As Amazon is increasing its global footprint, the last mile delivery to the customers is sorted out. The IT system can be unified so that there is greater visibility in the supply chain with better accountability. References Amazon.in,. (2017).Amazon.in: Corporate information.Amazon.in. Retrieved 12 April 2017, from https://www.amazon.in/b/ref=footer_gw_m_b_corporate?ie=UTF8node=1592138031 Bhattacharjya, J., Ellison, A., Tripathi, S. (2016). An exploration of logistics-related customer service provision on Twitter.International Journal Of Physical Distribution Logistics Management,46(6/7), 659-680. https://dx.doi.org/10.1108/ijpdlm-01-2015-0007 Bowersox, D. (2013).Supply chain logistics management(1st ed.). New York: McGraw-Hill. Drake, M. (2012).Global supply chain management(1st ed.). New York: Business Expert Press. Fernie, J., Sparks, L. (2015).Logistics and retail management(1st ed.). Johanneshov: MTM

Peter browning and continental white cap case analysis free essay sample

White Cap is a leading manufacturer of plastic tops for containers and packaging for food related products. They have been in existence since the early 1900s when the original owner, William White and his two brothers created the company. After White Cap was sold to Continental Can Company, the White family continued to run and manage the business despite not being the owner. After the purchase the business changed its name to Continental White Cap. Although Continental purchased White Cap, most though that it was the other way around. The previous culture at White Cap had carried over even after the acquisition. White Cap was known for the way they treated their employees, regardless of the cost, they always said that â€Å"our people are important to us†. It was stated that 80% of all employees had been with White Cap for over 15 years. People liked how they were treated so they never left. We will write a custom essay sample on Peter browning and continental white cap case analysis or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Despite during a time where sales were steady, but costs were on the rise, White Cap always managed to take the extra step to satisfy their employees through numerous avenues. The Whites were known to lend money to employees during the holiday season to assist with bills. They also provided lunch to all of their employees at specific facility locations year round. As the years went on competitors began to cut prices in attempt to gain market share. However, despite the increased competitive marketplace, White Cap continued to treat their employees like royalty, and lost a lot of money while doing it. Competitors evolved into new market space by creating new and more efficient ways to gain market share. As this happened White Cap remained stagnant, failing to change with the times, losing numerous accounts and falling out of the top market share holder spot in the industry. At this moment, Continental White Cap has allowed the culture of White cap to remain intact. Within White Cap, all is good. The wool has been pulled over the eyes of all of the workers. They continue to be treated like gold even though their respective market does not warrant it. Their company has failed to adapt, and by doing so has consistently lost traction over time. As I read in the Leading Change article I can see that in this case there is definitely a lack of urgency (Error 1). Based on Exhibit 1 it is shown that glass is being used less and less. While on the other hand plastic is exponentially being utilized. White Cap really dropped the ball when they failed to notice that there had been a dramatic shift of demand from glass to plastics. If they had noticed this they could/would have still been a market leader. Another thing that has happened is that there is nothing anchoring the changes in the corporation’s culture (Error 8). After Continental Can Company bought White Cap there was never a defined plan of action. A human resource manager even described it as being viewed as if White Cap purchased Continental. These two driving factors have played a major role in what White Cap has become today. Peter Browning has since been appointed vice president of the division and has a lot of cleaning up to do. He will need to look at his division through many lenses. Defining the culture will be the foremost important area to address. According to the article, Continental’s goal for Peter is to â€Å"communicate a sense of impending crisis and urgency† while maintain White Caps â€Å"tradition of employee loyalty†. In my opinion, Peter’s challenge will be to define the culture and vision to the division, but if he acts authentically there will be no need to create a sense of urgency, because there already will be one†¦ There are a lot of things that went wrong in this case. The main problem occurred during the acquisition. When Continental purchased White Cap there should have been a major effort to standardize the expectations of the staff. Although White Cap was known for the way they treated their employees, Continental was not. I am not saying that White Cap should have immediately started treating their employees poorly, but instead equal to all others employed by Continental. It was also stated that, due to how White Cap employees were treated, their administrative cost was nearly four times as much as all other divisions. White Cappers were viewed as a division that was comprised of prima donnas that were bound to fail. In addition to a lack of defined culture, there was no sense of urgency with the division either. There had been a paradigm shift from glass to plastic almost overnight that was never anticipated. And, once they figured out that their old selling points had not value, they still didn’t create a game plan to bounce back, other than selling off assets. One thing that I would recommend for Continental, is a creation of a corporate training program in attempt to create a foundation for the company’s culture. I understand culture is something that cannot be â€Å"taught†. However, with these common rules and operating procedures in place, they would act as guidelines to define the cultures boundaries. This Program would be taught to all divisions to ensure that everyone was on the same page. A BHAG for this would be to have a cultural change within Continental Group within 10 years from inception. The next thing I would recommend would be to create something that measures each division’s performance. This would hold every manager accountable for their division’s performance. If their department’s administration cost was too high, they would have to either increase their sales or cut numbers. While if their administration cost was too low, they would be warranted to bring on some new bodies to even-out the work load. This would also standardize the way each division is graded. This case taught me how important it is for a company to have a clearly defined vision, and performance/reward systems in place. It also taught me how important it is to treat employees well when it is deserved. In this case the White Cappers were viewed as the cash cows of the business. However, as times changed, their pay/rewards did not. They fell into a mentality that â€Å"all was good†. When in fact it was the complete opposite. They continued to receive free lunch, and take their unearned perks, slowly eating away from the bottom line. It is nice to be at an employer that has a family style atmosphere, but when that management style gets in the way of the bigger picture (the well-being of the company) actions need to be taken immediately. I learned that Browning may have a challenge on his hands, but it is something that HAS to be done. He will need to let people go, and he will need to make some tough decisions, but all of these things are being done with the business’ best intentions in mind. If he can get the wrong people out and keep the right people in, the culture will take form and start to create some long term reinforcing anchors.